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Fact: Credit card skimming is on the rise, and most fuel dispenser
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any time with patented web-based software.
InstaKey-PEI.indd 1 11/18/13 1:22PM
tune time. Unfortunately, the project’s
“warts” often percolate to the surface
at the end, when deadlines approach,
crews are tired and relationships are
THE RIGHT METRICS
Whether measuring the amount of
inventory on the shelf or the recordable
safety incidents over a period of time,
executives are inundated with numbers.
The prevalence of so many numbers
makes it easy to become numb and fail
to recognize crucial patterns and true
indicators of performance.
Billy Beane revolutionized the game
of baseball and revitalized a franchise
on and off the ball field by finding
and stressing the right metrics. You,
too, can build a winning and prof-
itable team by measuring the right
things, making the right decisions and
keeping your eye on the ball.
Gregg Schoppman is a principal and
consulting manager with FMI Corporation, leading worldwide consultants
for the engineering and construction
industries. Gregg’s expertise lies in
the areas of business strategy and
operations implementation. He also
leads FMI’s Tampa, Fla., office. He
can be reached at 813.636.1259 or
• Timeliness. Reporting must be
frequent enough to provide timely
feedback and allow for corrective
Whether evaluating performance
on individual tasks or entire projects,
the power of earned value as an
overall efficiency rating cannot be
overstated. When grading superintendents, one of the reasons earned value
surpasses simple profitability is the
fact that firms typically put their best
superintendents on the most challenging projects—which may not be the
most profitable projects.
The effect of poor planning usually
rears its head at the most inoppor-